Heather N
BARDSTOWN, KY | 2019 Buick EncoreJuly 27, 2021
Took care of my oil change, tire rotation, fixed the nail in my tire, and installed new filters in less than an hour
Response from Don Franklin Bardstown Chevrolet Buick
July 27, 2021Hi, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Shon M
BARDSTOWN, KY | 2016 GMC 3500HD SierraJuly 19, 2021
Had to wait 3 hours to get 4 tires installed and still have not received my core for two batteries purchased on July 1,2021
Response from Don Franklin Bardstown Chevrolet Buick
July 20, 2021Hi, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (502) 233-4459 at your earliest convenience to discuss how we can turn your experience into a positive one.
Natasha K
BLOOMFIELD, KY | 2020 Chevrolet EquinoxJuly 8, 2021
I paid for a tire rotation and never got that done. By the time I realized it, I was almost home. I will NOT have my tires rotated or pay for that service ever again.
Response from Don Franklin Bardstown Chevrolet Buick
July 9, 2021Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Don Franklin Bardstown Chevrolet Buick (502) 233-4459
Tara E
HARRODSBURG, KY | 2021 Chevrolet 1500 SilveradoJune 28, 2021
Dropped truck off, the issue was repaired under warranty & it was ready for pick-up in 2 hours.
Response from Don Franklin Bardstown Chevrolet Buick
June 28, 2021Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
Donald M
BARDSTOWN, KY | 2015 Chevrolet 1500 SilveradoJune 23, 2021
Fast service and nice area to wait in
Response from Don Franklin Bardstown Chevrolet Buick
June 23, 2021Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Jenny C
BARDSTOWN, KY | 2020 Chevrolet BlazerJune 23, 2021
Super fast and friendly service
Response from Don Franklin Bardstown Chevrolet Buick
June 23, 2021Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Michelle I
BARDSTOWN, KY | 2019 Chevrolet TraverseJune 11, 2021
Timely service, reasonably priced, clean, friendly people
Response from Don Franklin Bardstown Chevrolet Buick
June 12, 2021Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Kirk N
LEBANON, KY | 2015 Chevrolet 1500 SilveradoJune 11, 2021
I have always been treated well here. They take the time to make sure my service is completed and always check for any recall or notice that would cause issues with my vehicle. Thanks
Response from Don Franklin Bardstown Chevrolet Buick
June 12, 2021Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
William H
LOUISVILLE, KY | 2018 Chevrolet 1500 SilveradoMay 21, 2021
Tim Hutchins, service dept., was outstanding. Had our Silverado fixed and ready to go! In a very timely manner. Great job!
Response from Don Franklin Bardstown Chevrolet Buick
May 21, 2021Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
Mark T
SHEPHERDSVLLE, KY | 2018 Chevrolet SuburbanMay 15, 2021
It's always quick and easy to get my service work done here. The staff are all friendly , nice and professional.
Response from Don Franklin Bardstown Chevrolet Buick
May 15, 2021Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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